FICA_Returns Letter form
My requirement is During the return lot posting FP09/FPB5 a letter need to be trigger with Returned Amount and Bank Charges? This letter and Returned cheque need to be courier to Consumers.
Could you please give me a overall idea how to over come this requirement?
It would be great if you could provide step by step
Amlan Banerjee replied
Standard SAP has already an in-built correspondence type,0001, for generating the payment returns correspondence.
Standard application form, IS_U_RETURN or IS_U_CA_RETURN_SF are already there which you can leverage for generating the Return letter.
You have to do these config in-
Financial Accounting-->Contract Accounts Receivable and Payable-->Basic Functions-->Correspondence.
Now you have to assign the application form for each of the return reasons for which you want to send the return letter.
Financial Accounting-->Contract Accounts Receivable and Payable-->Business Transactions-->Returns-->Configure Returns Reasons
Financial Accounting-->Contract Accounts Receivable and Payable-->Business Transactions-->Returns-->Define Correspondence Form
Once the above config are done, then once the payment dishonor is triggerred, you will be able to see a entry in the table DFKKCOH against correspondence type 0001.
On executing FPCOPARA for the correspondence type 0001, it will trigger the application form and will generate the output in a spool/ flat file as per the requirment.