SAP Work Manager 6.2 Customer Service and MRS Integration
I am working on SAP Work Manager 6.2 along with Customer Service Add-on.
We have requirement that Team Lead should be able assign operations to technicians from Mobile device which should reflect to MRS planning board.
Do you have any idea how we can achieve this functionality?
Is there any Function Module available to do assignment which reflect in MRS planning board?
Thanks in Advance