Follow up transaction pop up is not showing for IR
Please could you help on this below issue:
We are creating follow up activity for Interaction record.
I am able to see my follow up transactions in Transaction Type drop down in IR but when I select my Activity and click on "Create Follow-up" button,
there is no pop up screen and it is not directing to Activity creation screen but it is displaying "Follow-up transaction was created".
I have done copy control between my IR and Activity but it is not bringing me to Follow up activity screen.