Success factor issue

[Former Member]

Hi Experts,

My scenario is Success factor to SFTP server. When I am trying to retrieve the data from Employee central using success factor (Sender adapter)  I am getting the below error .

Login was not successful .iaik.security.ssl.SSLSecurity certificateException:Peer certificate rejected by ChainVerifier

The link used to connect to Success factor

https://performancemanager.successfactors.com:443/

The query used to retrieve the data

SELECT person, personal_information, address_information, phone_information, email_information, employment_information, job_information, compensation_information, paycompensation_recurring, paycompensation_non_recurring, payment_information, job_relation, accompanying_dependent, global_assignment_information, direct_deposit, national_id_card, person_relation FROM CompoundEmployee

When I do the telnet its pinging .

Pls guide me if i am  missing any steps in SAP PO .

Regards

Sharath

[Former Member · Accepted solution]

Hi Sharath,

the problem is that PO doesn't know the root certificate of the certificate the Success Factor presents.

This is either due to your Java version being to old so that the root certificate is unknown or due to a https capable proxy in between PO and Success Factor.

Open the Success Factor homepage in your browser download the root certificate and add it to the trusted certificate store in PO. Then PO should accept the certificate presented by Success Factor.

If you're behind a https capable proxy be aware that installing this certificate in the trusted certificate store means that all endpoints that are routed through the proxy will now be accepted by PO. This could lead to potential security problems. So if it is possible in any way the preferred way would be to bypass the proxy for connections to Success Factor.

Best regards,

Frank

[Former Member]

Hi All,

The Network team made some changes in the VPN  authorizations and we are able to login to the SF .

Regards

Sharath

[Shabarish_Nair]

Have you checked the SAP note;

1764304 - FTPS Server certificate rejected by ChainVerifier