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program name which update ITSM incident with OSS details.

Hello Experts,

We have implemented incident manager in solution manager where in we can create oss incident via incident and when SAP replies to OSS a batch job run in SAP System ie solman production.

I want to know the name of  that batchjob and program name which update ITSM incident with OSS details.

Thanks and Regards,

Ashwini Dhande

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