DSO activation failing due to invalid character
Can someone please help me in figuring out how I can avoid DSO activation from failing? The activation fails with the following error message:
Value '5314crédit' (hex. '350033003100340063007200E900640069007400') of characteristic 0REF_KEY3 contains invalid characters
It even gives me the Data Package where the potentially incorrect value might be. I checked RSKC and it has "ALL_CAPITALS" in it. I read a post somewhere and added _AND_HEX to it but still the same problem. So I went and manually changed the record in the PSA (in QA) and tried it again. It failed again and this time on a different package. So it seems there are many such records that have this é symbol.
I don't want to take the shortcut of editing the PSA record as this problem might come again in the future. Can someone please tell me how I can put that symbol é in RSKC and not have this error?
Please give step by step instructions as I am not clear on how to add different symbols.