on 10-20-2015 6:54 PM
HI Experts,
Need your help regarding Multilevel categorization.
We are using Multilevel categorization in Interaction center( Category1 and Category 2).
In interaction record, I am able to select Category1 and Category 2 values and save the interaction record without any errors.
When I reopen the interaction recprd , the multilevel categorization values (Category1 and category 2) are not appearing.
Please could you help me on this?
Thanks
Madhu
Hi Madhu
That sounds like a bug.
Check for Notes on SAP Service Marketplace.
Regards
Arden
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