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Regions: Gap in Standard between C4C and ERP

Hi all,

we have integrated C4C and ERP using PI. Account and Contact replication is working fine. However, we have noticed that C4C knows a lot more regions per Country compared to ERP. For Example UK: C4C ~300, ERP ~100. Both Systems have been set up in Standard. We have not even added the Fine Tuning activity to our Project. The same holds true for ERP.

Please let me know why there is such a difference. The Problem is that we will run into a lots of failed IDocs if users in C4C have a higher amout of Regions available than ERP is capable of.

Might this be fixed using Code Lists? Is there e.g. an Action Code "DELETE"?

What do you recommend to match Settings in both Systems?

Thanks and regards,

Stefan

Former Member replied

Hi Stefan,

the standard region codes in ERP were created long time ago. The region code list in C4C was created at a much later point in time. The decision was to ship a current region code list with C4C instead of maximal ERP compliance.

The C4C code list upload doesn't support deletions. You can delete region codes in the C4C business configuration but this is a pure manual activity.

It may be easier instead to download the C4C region codes with the codelist download and add the missing ones to ERP to match the settings.

Regards

Hermann

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