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User account for Alert consumer in PI 7.31 single stack

Hi All,

I have created a new alert consumer using  RegisterConsumer webservice.

However when i schedule the Alert Consumer job to trigger the email, it's unable to collect the alerts. We are able to schedule and receive the email if i use standard consumer "ALERT-TO-MAIL"

I got to know from one of the threads that "The alert consumer should have a user account that includes the SAP_XI_ALERT_CONSUMER role to be able to retrieve alerts"

Is there  a way to know which user account is used for the alert consumer? I believe this is the only missing link in the puzzle.


Ravi Desai

Former Member

I believe it should be the "Run as" user.

Go to the task that you have created to schedule the alert consumer job -> General Info -> Run as user

Assign the role "SAP_XI_ALERT_CONSUMER"  to the above user and check.

Prior to this, Did you try retrieving them using 'retrievesinglealert' method?

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