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webi report keep on refreshing

hello Everyone,

we have one strange webi performance issue, webi report based oracle database is refreshed successfully in 6-8 minutes for some users, but few users it keep on refreshing and never end... we have checked SQL query execution at back end, even after the response from database webi report is keep on refreshing...there is no user based data level security in database as well in universe..

It seems to client side or WIPS memory leakage, if we change universe parameter, does it helps???

we are using BO4.1 SP05 Patch 3.

do you have any input on this issue???

Regards,

Ganesh

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