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Issue while opening a GIF file using CV03N in WINDOWS 7

Hi All,

I got struck with the below issue. Could you guys please help on this?

When we try to open a GIF file attached to a document using CV03N transaction in WINDOWS 7 an error pop up is displayed like 'This file does not have a program associated with it for performing this action. Please install a program or , if one is already installed, create an association in the default programs control panel'.

But when we try to open a GIF file with the same configuration in WINDOWS 8, we are able to view a pop up with which it is to be displayed.

Note: we are able to open other file types like (DOC,DOCX,PPT,PPTX,PDF,TXT,ZIP,JPEG,PNG,XLS,XLSX,CSV,MSG) in both  WINDOWS 7 and WINDOWS 8 with the same configuration.

Quick replies are highly appreciated!!



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