Process of external credit card payments

[former_member232379]

Hi together

We have an e-shop connected to our ByD via webservice.

The e-shop sends Customer orders with the payment type "External payment".

How is the process for the cash income from credit Cards for this Situation?

I can't find proper instructions.

How does the matching of this positions work?

Thanks in advance

Kind regards

Sebastian

[thomas_meder · Accepted solution]

Hello Sebastian,

perhaps this article might help you: .

Best regards,

Thomas

[former_member232379 · Accepted solution]

Thanks Thomas. Very good article.

[alexandre_colombo]

Hi Sebastian,

The "External Payment" payment method indicates that the credit card payment is handled outside ByD. This means that ByD does not have an integration with one of our PSPs for credit card registration, authorization and settlement.

You can find more details and process flow in the help document "Customer Payments by External Payments".

Best Regards,

Alexandre.