All Invoice records not Showing to Finance Id

[Former Member]

Dear All,

We have one Finance ID and one Professional ID(manager).

In Incoming payment wizard , all the open invoice are not showing in Accounts ID.but if I open it in manager ID . it is showing all the invoice .

Please find the attachment .

1) Finance User

2) Manger ID

what might be the issue?

Thanks and Regards

M G

[Former Member]

Hi Hegde,

Do you use any of these?

• Data ownership authorizations
• Grouping on Numbering Series, and you set an Authorizations for certain group

I assume if some invoices aren't showing on Incoming Payment windows, then that user can't open the invoices(which are not showing) via A/R Invoice screen either, so maybe you have restricted some authorizations.

Regards,

Wongso

[Former Member]

Hi Wongso,

1) We don't have any Data Ownership

2) No grouping.

3) User is able to see the invoice

Regards

M G

[Former Member]

Hi M G,

Well if the finance user can open specific invoices which doesn't show in Incoming Payment, for example document number 357, I have no idea what might be the issue

Regards,

Wongso