Solman Background Job via REFRESH MESSAGE STATUS
I have a question regarding Solution Manager background job 'REFRESH MESSAGE STATUS'
I failed to schedule background job.
For thes reason, I referred te sap note1516780.
In that note, when I run the reports, there were many option like this,
1. "Include confirmed message" Select this option if you also want to synchronize confirmed messages from SAP with SAP Solution Manager
2. "Create new incidents" Select this option if you also want to create new messages from SAP in SAP Solution Manager Incident Management that were not entered in SAP Solution Manager orginally. (There messages must then be completed in SAP Solution Manager)
Actually, I don't know what is the difference between two options.
Please explain it.