Field Level Authorization in Complaint
We have a requirement of field level authorization in Complaint. When user create Complaint, all fields should be editable, however, during change only certain fields will be editable. For example, Status field. I tried authorization object CRM_FLDCHK but fields are non-editable even at creation of complaint. My requirement is that all fields are editable during creation, but only few fields are editable during change. We are using CIC.