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Extended Notification - Subject & HTML link Issue

Hi All,

Configured the extended notification for the workflows. Emails are getting triggered but with below issues.

1) Subject of the mail shows "New work items in your Workflow inbox" instead of Task description. Subscription Basic Data has Granularity as One      Message Per Notification.General setting has SUBJECT_WF_INDIV = NASWN071. Verified the message - 071 in class SWN.

Even after all these settings subject is not picked as the task description. Is there any other setting I have missed?

2) Maintain Subscription Settings SHOW_ACTION_DECISION_AS = LINK so Approve/Reject options of Decision task are shown as in the mail. After clicking it opens the BRF application but after clicking on CONFIRM on the application nothing happens and it stays on the same screen without taking the action. Service SWN_WIEXECUTE & SWN_MESSAGE1 are also activated in SICF.

Do we need to activate any other service to make this work.

3) Maintained Subscription Settings - SHOW_ACTION_EXECUTE_AS as LINK1.After clicking on this link it opens below link. Server is not selected in below link and it comes as untitled.

   http://untitled/?TASKTYPE=TSXXXXXXX&~transaction=SWNWIEX&P_WI_ID=000000005134&P_ACTION=EXECUTE&P_APPL=NOTIF&~OKCODE=ONLI

  

4) Want to check if someone has used below parameters

   Subscription Settings - REMINDER_DAYS. Does it automatically sends the reminder mails to agent till agent acts on it?

   What is the use of WI_FORWARD_VIA_MAIL = X. Does it gives option to user to Forward the workitem from the mail received.

While I debug on this wanted to check if someone has already faced this issues and has the answer

Your assistance would be highly appreciated.

Thanks,

Pawan

Former Member
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