Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Call Identivication with outbound calls


I want to send a number with outgoing calls but it doesn't work.

I found 3 places to change this in SAP contact center but no succes.

With global switching settings I found a checkmark by enable call indentification. I have check this.

In user setting template you can ad a number at CDT phone settings - Visible A Number. I fill in a number.

I also did this with my user. Still no number.

What do I have to do to send a number with outgoing calls

Former Member
Not what you were looking for? View more on this topic or Ask a question