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Call Identivication with outbound calls


Hello

I want to send a number with outgoing calls but it doesn't work.

I found 3 places to change this in SAP contact center but no succes.

With global switching settings I found a checkmark by enable call indentification. I have check this.

In user setting template you can ad a number at CDT phone settings - Visible A Number. I fill in a number.

I also did this with my user. Still no number.

What do I have to do to send a number with outgoing calls

Former Member
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