Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

SAP Workmanager 6.2 Change Detection Time Limit

Dear all,

I need your expert advice to resolve this issue.

We have configured Work Manager 6.2 in our landscape and customized it in accordance to our customer requirements. However, I want to understand how the delta detection works.

I checked GetWorkordersStepHandler class and found the following lines of code.

String agentryLastUpdate = this._user.eval("<<lastUpdate format=\"%m/%d/%Y %H:%M:%S\">>");

agentryLastUpdate contains the exact time when the application was last updated successfully. However, I have noticed that the agentryLastUpdate is OK when I sync the device within a couple of minutes elapsed from the last successful sync. But when time elapsed from the last successful sync becomes more, even though no change is done, all the work-orders, notifications and catsrecord start syncing.

Can anyone put some light on this. Any kind of help in this regard will be much appreciated. Thanks in advance.



Former Member

Helpful Answer

Not what you were looking for? View more on this topic or Ask a question