on 04-19-2007 10:48 AM
Hi,
When a user tries to access his timesheet he get the below error:
<b>communication problem the web server extension (WGATE) failed to receive a response from the ITS web service</b>
Only ONE user is getting this error. If everyone get\s the same we can check on the ITS side, but if only ONE user is getting it.
Please help.
Regards,
PK
Hello PK,
You should still check the trace and log files on the ITS for any clues.
Edgar
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Hi PK,
did you read the trace or error log files?
regards
Tobias
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If this is happening with only one user, it maybe a browser setting.
Check out note 901949.
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