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I'm trying to add a field to a report and running into issues.

I'm using Crystal 2011. In Sage 100 2014, I want to add an extended description to Gross Requirement Report; in actuality, I probably should replace the short description with the extended one when available. As the extended description isn't included in the Bill of Materials table, I asked on the Sage boards for advice on how to do it. I created a UDF in Custom Office for Extended Description, made it a Business Object and used CI_Item and ExtendedDescriptionKey as the source, and updated the ODBC, per BigLouie at the Sage forums. I added CI_Item and CI_ExtendedDescription tables to the report using Database Expert, linked them, and then tried to add the ExtendedDescriptonText field to the report. The result is that what used to be a one-page report is now multiple pages; I'm not sure how many, as the generation of it hangs up every time. I even left it running overnight and it was still going in the morning. Is there something that I'm missing? Is there a good resource for learning the ins and outs of Crystal Reports? The PDF manual that our reseller provided doesn't seem to have instructions for doing what I am attempting--certainly not clear ones, anyway--and is written for Crystal 2011 and Sage 2013. The sample screen pics don't really match what I have.

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