Internal email trigger settings with Availability Control - BCS

[zainm_bashir]

Hi Experts,

I have a business requirement that system should trigger an internal email to Respective Department Heads (mentioned in Fund Center Master Data under User Name field) if budget exceeds 90% of tolerance limit.

Apart from this, business needs system to send an email to Budget Manager along with Department Heads so that he will also be aware of Budget consumption.

I have checked every node in customizing but not able to find any node which allows me to do so then i saw one (BADI: Define Mail Recipient for Availability Control Check)

Can anyone please guide me if it will work for my scenario and if yes, then what are the steps/prerequisites which should be discussed with Technical Resource so that he can implement the same?

In case, if this BADI will not perform the said function (email to Budget Manager & Department Head) then please guide me any solution to cater this requirement.

Regards,

Zain Bashir

[iklovski · Accepted solution]

Hi,

Yes, BADI you mentioned could answer perfectly to your needs. AVC functionality will already trigger internal mail delivery with appropriate settings of tolerance profiles. But, if you want to enhance the recipients list, for example, you can use this BADI by implementing MODIFY_MAIL_RECIPIENTS method.

Regards,

Eli 

[zainm_bashir]

Thanks Mr Eli for your quick guidance

Just need one more confirmation on my small confusion;

Do you mean without implementing the said BADI, system will normally send emails by default to users specified in Fund Center Master Data as soon as tolerance limit gets exceeded?

If yes, then this means that the said BADI is used to cater special email trigerring requirements like the one i have?

Please guide?

Regards,

Zain Bashir

[iklovski]

Hi,

Indeed. Without aforementioned BADI the system will nevertheless send the mail to the user specified in fund centre master data, if this setting is defined in tolerance profile. BADI is useful, for example, if you want to enhance the list of recipients.

Regards,

Eli

[Harsh9]

Hello Mr. Zain,

You are right.

In fact, SAP does not deliver any implementations of this BAdI. Its sole purpose is to define mail recipient for AVC checks. It only executes if you have maintained AVC tolerance profiles for which tolerance limits are defined with event "With internal mail (only

once)" or "With internal mail (repeatedly)".

So go ahead, cheers !

Regards,

Harsh

[zainm_bashir]

Thanks !