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-24950,ERR_USRFAIL: User authorization failed

Hi everyone

I have SAP Solution Manager 7.1 On Linux suse 11 and MaxDB 7.8 with SID ZZZ. The password of dba user SAPZZZ was changed.

The old password was for example'XxHh$115' (with special caracter $) and the new password is 'XxSYy2015'.

I change the password in Database studio following the instructions of the sap notes:

25591 - Password change for DBM and DBA users

39439 - XUSER entries for SAP MaxDB

The change of the password was succesfully.

I obtain an error in the transactioN DB13 and using dbmcli command:

dbmcli: hostname_xx:ssmadm 69> dbmcli -d ZZZ -u SAPZZZ,XxSYy2015

Error! Connection failed to node (local) for database ZZZ:

-24950,ERR_USRFAIL: User authorization failed

In DB13: Name and Server    :

ZZZ - hostname_xx Function          

: DBM_GETF Command          

: DBAHIST DATE=20141010 Error            

: DBM Error Return Code        :        -2 Error Message    

: ERR_USRFAIL: User authorization failed

I try to change the password via dbmcli with the following command:

dbmcli -u SAPZZZ,XxHh\$115 -uk DEFAULT -us SAPZZZ,XxSYy2015 -d ZZZ -n hostname_xx

but the error is: Error! wrong username or password!

Database studio is working fine, I can to execute backups with the user SAPZZZ.

Please help us to solve it, I need schedule the database backup using the transaction DB13 but the job ended with message: -24950,ERR_USRFAIL: User authorization failed.

Thanks in advanced for your help.

Best Regards,

Osmany Martínez

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