Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Java Stack Upgrade issue - Cannot Start Java Shadow Instance

Hi All,

We are performing NW 7.0(Dual Stack) to NW 7.31 (Dual Stack) Upgrade.

OS - HP UNIX and DB - Oracle 11.2

In preprocessing phase of Java Stack upgrade under step "Start Java Shadow Instance", we are getting error -

Node bootstrap failed: result 1, exit code 500

Cannot find package index [/usr/sap/install/SUM/sdt/system/DFG/JC20/j2ee/cluster/bin/index.list]

Package index cannot be updated; folder [/usr/sap/install/SUM/sdt/system/DFG/JC20/j2ee/cluster/bin] does not exist

Exception occurred for component [internal/unkown] of type [unkown]

com.sap.engine.bootstrap.SynchronizationException: Database index contains file

[/ext/com.adobe~DocumentServicesLibrary/DocumentServicesLibrary.jar] that cannot be found in [bin\runtime/ext/com.ado

be~DocumentServicesLibrary/DocumentServicesLibrary.jar]

[Bootstrap]> Error during synchronization. More details: the previous log entries

LOG => SfCJavaVm: exit hook is called. (rc = 500)

com.sap.engine.frame.core.configuration.NameNotFoundException: Configuration [com.adobe~DocumentServicesLibrary] not found in [cluster_config/system/instances/current_instance/bin/runtime/ext]

Looks like SUM is trying to copy DocumentServicesLibrary.jar from location bin\runtime/ext/com.adobe~DocumentServicesLibrary/ or cluster_config/system/instances/current_instance/bin/runtime/ext but could not find this file at these location.

I am not sure what is complete path of these directories(bin\runtime/ext/com.adobe~DocumentServicesLibrary/  or cluster_config/system/instances/current_instance/bin/runtime/ext)  to check if we have file DocumentServicesLibrary.jar  at these locations.

Also I checked that we had Import Jload step before Start Shadow Java Instance...Not sure if SUM should have copied this file during this step from current release system and could not copy it at desired location which is causing this issue.

Please provide your inputs and help me to resolve this issue.

Regards,
Shivam

Former Member
Not what you were looking for? View more on this topic or Ask a question