Getting error in CC monitoring

[Former Member]

Hi

I am unable to pick the files from SFTP server in PI 7.4.

Sender channel is working fine with green status & below is the message which i received in  channel monitoring.

Explanation
		10/09/2015 08:49:48 US/Eastern		Found 0 file s
		10/09/2015 08:49:46 US/Eastern		Directory under file Path returned 60. These include directories and links.
		10/09/2015 08:49:46 US/Eastern		Listing /
		10/09/2015 08:49:46 US/Eastern		Ignoring errors on pwd: false
		10/09/2015 08:48:48 US/Eastern		No new file

Could we can fix this issue.

Thanks

Chinna

[Former Member]

HI

for the below failure I am gettting the following error also.

Error:Adapter Error Exception received: com.jcraft.jsch.JSchException: Session.connect: java.net.Soc for adapter type SFTP

could you please let me know what we need to do for this

Thanks in Advance

Regards

Chinna

[former_member186851]

Hello China,

your using password/certificate authentication

PI is not able to connect to SFTP.Check for password/certficates and network.

[Former Member]

Hello Chinna,

Besides what Raghuraman has mentioned, kindly make sure that the directory path used in the SFTP server to access the file(s) is being fetched from the correct folder. If that is correct, then please make sure if there is sufficient authentication to access the file. I mean the SFTP server is definitely accessible, however, the folder might not be accessible. All these will become clearer if you contact with the vendors at the third party who place the file in SFTP server (if the scenario involves direct file fetching from the SFTP server).

Regards,

Souvik

[former_member186851]

Hello Chinna,

I guess it is not able to find new files.

Check whether new files are there in the directory using tools like FileZilla and check the file/directory has read permissions.

[arunneerolil]

Chinna,

Looks like the sftp user is not having the required authorizations.

Can you try doing this manually using tools like fileZilla to check the user permissions.

regards,

Arun