IDM 8.0 Dispatcher Program not able to find Keys.ini

[mohinder_singh2]

Hi Friends,

One more issue after upgrade.

i have copied Kyes file into Runtime Java Folder and also in /usr/sap/idm/Keys/

but Dispatcher Program not able to find it.

showing this following error.

[mohinder_singh2 · Accepted solution]

Hi Friends,

i found the issue and fixed.

you can fix this error by doing this

copy Keys.ini file into /usr/sap/<SID>/idm/identitycenter/KEY/Keys.ini

and make one Symbolic  Link  "Keys" also by using this following command.

KEY folder used in Dispatcher  and Keys Folder used by Dispatcher Utility (this is bug)

after that error will gone

Command : -

ls -s KEY Keys

Regards,

Mohinder

[Former Member · Accepted solution]

Hello Mohinder,

We have been receiving same error here.

We had created initial folder as /usr/sap/idm/identitycenter/Key.

after going through the post, we created the symbolic link using command

ln -s Key Keys

but this is not working for us, as of now. Do we have any other workaround here.

Regards,

Yatin Phad

[mohinder_singh2 · Accepted solution]

Hi Yatin,

Sorry for delay

please use this command

ln -s KEY Keys

KEY is capital

Regards,

Mohinder

[Former Member · Accepted solution]

Hello Mohinder,

I had initially created folder as Key within which Keys.ini is stored under /usr/sap/idm/identitycenter.

After this post reading, have created the reference link as

ln -s Key Keys

but still it is not working for us and getting error as you mentioned.

I had later installed the lates patch for run time component which is resolving this issue but after that i am not able to set the initial setting or run time settings.

Anyways, i am opening a new thread on this but just thought of any solution which you have over here.

Regards,

Yatin Phad

[Former Member]

Hello all,

With IDM 8.0.1, we have the same problem on Unix system.

In order to solve it, we have created a linked folder with name Key:

The unix command line is ln -s KEY Key.

Now, it works.

Thanks,

David BOUTIER

[laurent_vandenbemden]

Hello,

Make sure of the syntax of the folder name where the keys.ini file has been stored.

We experienced the same issue and had the folder named in capitals "KEYS" which had as result that it could not be accessed by the tool.

Krz,

Laurent

[mohinder_singh2]

Hi Laurent,

I am not able to understand meaning of this line "  syntax of folder ' where we have to store this ?

I have configured path in NWA only.

Regards,

Mohinder

[former_member2987]

Hi Mohinder,

If you're running LINUX (I seem to recall that is the case) remember it has to be case sensitive.  Also make sure that the account has full READ access to the file and folder.

Thanks,

Matt

[mohinder_singh2]

I checked user has full read and write access on this my user is "idmadm"

[laurent_vandenbemden]

Hey Mohinder,

Do you try to run the dispatcher on the server?

If yes you need to name the path like this on the server itself

     <installation directory>\key\keys.ini

instead of

     <installation directory>\KEY\keys.ini

nor

     <installation directory>\Keys\keys.ini

As Matt mentions it is case sensitive.

Krz,

Laurent

[kristiyan_marinov]

As Matt and Laurent have mentioned - Linux file systems are case sensitive.

The correct directory name is "Key". I'm not sure whether you need to use KEY or Key in your case (depends on where your Keys.ini file is actually located) but I just wanted to confirm that we have addressed this shortcoming in the latest IDM 8.0 development version. The DispatcherUtil will handle both KEY/Key in all environments.

Cheers,

Kristiyan