Delete agents from Rule

[meenakshi_raina]

Hi,

I have an issue in which I need to update a workflow rule.

Few users have left the organisation but are still present in the Rule ID ->responsibilites tab ( PFAC or oocu_resp tcode ).

I need to delete these users from the rule ID.

Can you please let me know how can we delete few users from the responsiblities tab? When I am trying to delete few of these users, it does not allow me. Rather, it is asking me to delete the entire group in the responsibilites tab.

I have attached the screenshot as well.

Thanks in advance.

Regards

Meenakshi

[I042439 · Accepted solution]

Hi

Select the agent and click on the button "Delete Agent Assignment":

Regards,

Modak

[former_member185167]

What happens when you click on one user and then the Delete button?