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Delete agents from Rule

Hi,

I have an issue in which I need to update a workflow rule.

Few users have left the organisation but are still present in the Rule ID ->responsibilites tab ( PFAC or oocu_resp tcode ).

I need to delete these users from the rule ID.

Can you please let me know how can we delete few users from the responsiblities tab? When I am trying to delete few of these users, it does not allow me. Rather, it is asking me to delete the entire group in the responsibilites tab.

I have attached the screenshot as well.

Thanks in advance.

Regards

Meenakshi

Rule.PNG (23969 B)
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replied

Hi

Select the agent and click on the button "Delete Agent Assignment":

Regards,

Modak

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