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Search ( F4 ) option NOT available for Manager field in Access Requests in AC 10.1

Former Member
0 Kudos

Hello All,


I am facing very unusual situation in AC 10.1 implementation of ARM.


There is Search option ( F4 ) available for Manager field on the screen for New User template but the search option ( F4 ) is NOT available for Change User , User termination , Lock / Unlock user templates.


I want the  search ( F4 ) option available for Manager field in all the templates.


Please suggest the way out.

Screenshot for New User Template :

Screenshot for Change User Template :

Screenshot for User termination template :

Please suggest.

Regards,

Rahul Muni

Accepted Solutions (1)

Accepted Solutions (1)

former_member197694
Active Contributor
0 Kudos

Hello Rahul,

Are you using same EUP in all template requests


Refer below SAP KBA

1667677 - GRCAC 10.0 Manager F4 Search not available in Access Request

Regards

Baithi

Answers (1)

Answers (1)

alessandr0
Active Contributor
0 Kudos

Rahul,

please check the EUP for the particular stage if "Manager Information Lookup" is invisible.

REgards,

Alessandro

Former Member
0 Kudos

Hello All,

It worked.. ' Manager Information lookup ' field in all the respective EUP's was invisible.

I now set it to visible.

Thank you all ..!

Regards,

Rahul Muni