GRC ARM: System required during Access Request

[Former Member]

Dear experts,

I am facing the following error whenever i create an access request.

1- If i create an access request and include the business role then i am facing the error.

2-If i include the systems then the access request is sent successfully

Is there any configuration - that i cannot find - where this is configured?

Kind regards and thank you,

Sara.

[alessandr0 · Accepted solution]

Dear Sara,

would you mind sharing your provisioning settings. I assume that the errors comes up when the user does not exist in the target system. Therefore you should activate the checkboxes for "Create user if does not exist" for Role Assignments and Change User actions.

Please do let me know if it helps.

Regards,

Alessandro

[Former Member · Accepted solution]

HI Alessandro,

Thank you for your reply. Two comments from our side:

• We have mot modified the Provisioning settings since more than two years and the error is faced since one week ago (we did not faced this error during these two years)
• At this moment as you can see we only create a user for Assign Role Action

Should we test with any different configuration?

Kind regards and thank you,

Sara.