on 10-06-2015 1:04 PM
One user has created rule to assign all her tasks to wrong substitute and went for long leave. How can those work items can be delegated to the right user ? And also how can those existing workitems which are in the wrong substitutes UWL be removed?
Hi Arpita,
1. If you want to forward the item you have to go through the using the SWIA t-code there is one forward button. You can click that button and forward the workitem to the specific user.
2.If you can forward the item automatically all the items are removed from the current user.
THanks
Nishant
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