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Email not accepted by eircom.net

Hi

when we send emails from CRM 7 to eircom they do not arrive or are blocked because eircom do not recognise the index record.

Emails sent to gmail iCloud hotmail are fine and arrive.

When we send a mail it originates as service@electricireland.ie then translates to the internal address as service@crpprod.esb.ie and

finally out.

It seems that because it appears that a 3rd part mail service has sent this i.e. @crpprod.esb.ie and that is not a valid domain then eircom are blocking the mail.

Can we do anything?

Regards

PM

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