on 10-05-2015 4:06 PM
Hi Folks,
We have configured the user event dispatcher on livecache system with MAX DB database though dispatcher is activated but we are not receiving alerts on mail. In run directory M:\sapdb\SID\data\wrk\SID dbm.cfg is created with the following parameters
DBADTL =1
AUTOSAVE =1
RunEventDispatcher =yes
SDBED_SMTPSENDERAD =SID-Sandbox-LiveCache@company.com
SDBED_SMTPSERVERS =smtphost.company.com:25
RunUserDispatcher =yes
Also dbm_whitelist.cfg is created using user SIDADM but there is no entry in file it is empty. We have configured the following alerts
0000000001.((Name == "Offline") && (Priority == 3))=sdbmail "<subject>Test</subject> <body>The database name is $DBNAME$</body> <recipient>ashans@company.com</recipient>";
0000000002.((Name == "Online") && (Priority == 3))=sdbmail "<subject>Test</subject> <body>The database name is $DBNAME$</body> <recipient>ashans@company.com</recipient>";
FILEVERSION=7.9.08.29
entries are there in dbm_ed_user.cfg file.
Whenever i bring down/up the MAXDB database i supposed to get an alerts but I am not receiving any alert on recipient address and in logs i did not find any error. Can you please let me know if i missed any point.
Thanks
Ashish
Hi Team,
Please help if anyone has any idea on this issue.
Thanks
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Hi Ashish,
Please check link:
Using Database Events - SAP Documentation
For the mail configuration.
If it does not help and you are an SAP customer, you can raise an SAP incident under component BC-DB-SDB for urgency.
Best regards,
James
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