Make 1st Level of Category Required for Interaction Record?
I have (what I think is) a basic question. I need to mark the 1st level of the category schema as a required entry. I was able to do this for the service requests quite easily, however the configuration appears as a drop down list configuration in the Interaction Records.
If I attempt to configure using the same technique I only see the block and cannot require the individual field(s).
Any insight you can provide would be greatly appreciated.