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Not able to generate ODN using J1ACAE

former_member223220
Participant
0 Kudos

Hello Friends,

I am not able to generate an ODN for a particular customer using transaction J1ACAE. After generating the billing document we generate Anexure III for SD  Documents in Argentina using transaction J1ACAE.

This issue is arising only for a particular customer. For all other customers it is working fine.

Please help me what to check and solve this issue. Thank you.

Best Regards,

Jeetendar

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member223220
Participant
0 Kudos

Hello Friends,

This issue is appearing only for a particular customer. The only difference I find with the other customers is that it is not having Transport Zone and Previous account.

Thanks for your support

Lakshmipathi
Active Contributor
0 Kudos
 that it is not having Transport Zone and Previous account.

While transport zone is clear, what do you mean by previous account?  Also your original post says you were unable to generate ODN and I presume, this is outbound delivery document in which case, you also have to explain at what stage you stuck up.  Either at ODN or at J1ACAE?

G. Lakshmipathi

former_member223220
Participant
0 Kudos

Hello Sir,

I am facing this issue at transaction J1ACAE. The billing document does not appear in the transaction J1ACAE.

Fields "Transport Zone" and "Previous account" are blank in the customer master for which I am facing this issue.


Best Regards,

Jeetendar