Kernel Does not match mimes version

[Former Member]

Getting the following error in our Portal environment for SAP GUI for HTML iviews. The kernel on the backend ECC we have is 742 Patch 123. I have followed the steps mentioned in the note 1575271 and still has the issues.

Basis Support package in the system. Issues happens only in Test  but not in Dev. Compared the mimes using the program given by sap and they seems to be fine. Donno where the system is checking the version for mimes. Any thoughts?

SAP_BASIS

740

0006

SAPKB74006

SAP Basis Component

[cris_hansen · Accepted solution]

Hello Mahesh,

I have seen cases where a reverse proxy (RP) is placed between the web browser and the SAP application server. The RP holds old versions of the MIME files, causing the issue you are seeing.

You can verify this using Fiddler to capture the network traffic.

You can also look in dev_icm whether the ICM process called sapcar to extract the ITS.SAR file.

Regards,

Cris

[Former Member · Accepted solution]

Cris

Thanks for your reply. Your information was very useful. We were not using Reverse Proxy  but we are on Netscaler load balancers. I had a word with my Web Infra team that manages and they confirmed that Caching was enabled on the server.

After clearing old cache and disabling it , its working now.

Mahesh Shetty