Incident still editable after close
I am using two transaction types: YMIN (a copy of SMIN) and ZMIN (a copy of YMIN with a few changes). Both transaction types have different status profiles, because ZMIN has two FINI status.
The weird issue I am facing is that an YMIN incident can be closed normally and is not editable anymore, but ZMIN is still editable in CRMD_ORDER or ITSM after one of the FINI status is set.
I already checked notes:
1621770 - Work center: errors for two FINI status values
1733972 - Errors when using two FINI status
I cannot find the point I am missing. The weird thing is YMIN is acting normally and ZMIN is just a copy of it.
I am using SolMan 7.1 SP10.