Getting error in managed system configuration

[former_member223287]

Hi Experts,

I am in Solution Manager 7.1 SP8, step Managed Systems Configuration .The Managed system is ABAP server.

am facing issue in configuration Automatically face.

1)When click display for introscope Host adapter it is showing message like:

To enable OS metrics to be collected, this activity sets up the CA Wily

Introscope Host Adapter on the Diagnostics agent..

2) for Generate system-level metrics it showing message like:

This activity enables the CA Wily Introscope Enterprise Manager to aggregate
performance metrics on the system level.

and this system is in cluster environment.

kindly suggest on this.

Regards,

srikanth

[former_member223287]

Hi Aditya,

when I click usermanagement below screen appears...

I don't know exactly admin user for Wily and password also. where can I find this user.

please help on this

Regards,

Srikanth.

[Former Member]

check wily intro scope guide, User and password information provided there.

Thank you.

[former_member223287]

Hi Aditya,

Am attached the same,

kindly provide your valuable suggestion.

Regards,

Srikanth

[Former Member]

Srikanth,

Please click on the show button Details section to see the logs.

Post the logs here.

Regards

Aditya Khorana

[former_member223287]

Hi Aditya,

Attached  the same

Thank you so much for your follow up.

Regards,

Srikanth.

[Former Member]

Srikanth,

As the error suggests, Diagnostic agents are not able to connect to your wily introscope.

You can try the following

1) restart DAA agents and try to run the steps again

2) Telnet <SolmanHost> 6001 from your managed system to check if the connection can be made

3) Check if the Wily introscope up and running?

4) Login to Wily EM and see if you can find the entry for the diagnostic agents related to your managed system.

Regards

Aditya Khorana

[Former Member]

Hi Srikanth,

Have you checked the below SAP KBA :

2097404 - Basic Configuration: Introscope Enterprise Manager offline due to java.lang.reflect.Invoca...

Hope this helps.

Thanks & Regards

Nisha

[former_member223287]

Hi Aditya,

1)when am trying do telnet <solman host> 6001 in managed system it displaying message like

C:\Users\<sidadm>telnet <solman host> 6001

Connecting To solman host...Could not open connection to the host, on port 6001: Connect failed

2)In basic configuration: in phase configure CA WILY I got a error like

No connection user yet defined. Select one

Kindly advise.

srikanth

[Former Member]

Hi Srikanth,

The user needs to be specified here in order to give solman access to the wily. This step is shpwing yellow.

Go to user assignment and provide the password for your admin  user for wily introscope. The status should become green and capacity should get displayed.

Regards

Aditya

[Former Member]

Hello Srikanth,

Please select the activity and scroll to the bottom of screen where you will find the logs of this activity in error. Please share the same in order to help

Regards

Aditya Khorana