Open commitments exists in PO even the PO completely GR/IR for service order

[Former Member]

Hi,

we have service PO created with multiple account assignments (linked with service order ).

we have completely did service entry sheet and completely done Invoice as committed in PO.

Example PO "A" has one line item 10

It has three service lien item

                   service line item 10 linked with service order "6"

                   service line item  20 linked with service order "7"

                   service line item  20 linked with service order "8"

But when the CJI5 and K0B2 report is run the report is displaying a open commitment for service order "7" and "8"

For all this service order only one PO is created.(ie PO "A").

we can not business complete these service order "7" and "8".even after putting final invoice indicator.

Please let me know why the system is removing commitments for the first service order "6" and why it is not clearing the commitments for remaining service order.(7 and 😎

Is this is any in consistencies in my SAP.

Please  assist.

[BijayKumarBarik]

Hi,

Your service order created, SES done but you have having commitments  issue.

You t.code:ME22N and select "Final Invoice" Check box in Invoice TAB  in Item Detail for your service PO and save.

Now check CJI5 and K0B2 report which have no  commitment for service order.

Regards,

Biju K

[Former Member]

Hi Bijay,

yes to close the commitments we have to tick final invoice indicator and delivery completed indicator in line items of PO.

But my concern is why the system shows the open commitments even when the PO is service entered and invoiced completely

The system shows the commitments to only two service order "7" and "8".

I need to understand how the system acts for multiple account assignments.

Thanks,

Ravi.

[BijayKumarBarik]

Hi,

Share screens of following:

1. Service order header

2. Service order with service line itm 10

3. Service order with all service lines in Item detail

4. Purchase order history

5. Service entry sheet details

6. Invoice details

Regards,

Biju K

[Former Member]

Hi Bijay,

Please find the screen shots of PO history and service order.

Thanks,
Ravi.

[Former Member]

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