SL Report Error "CCMS data could not be retrieved through RFC"

[Former Member]

Hi,

I'm in the middle to setup SL Report on SolMan 7.1 SP13. I got error when retrieve CCMS data through RFC from managed system.

Here is the error message: "CCMS data could not be retrieved through RFC from system 'SID'. Verify connection!"

Kindly help me to solve this issue.

Thank You

Edy

[Former Member]

Just a guess:

please check /usr/sap/hostctrl/exe/host_profile for this line:

service/porttypes = SAPHostControl SAPOscol SAPCCMS

further on ensure, that the Diagnostics Agent owner can Access saphostcontrol:

service/admin_users = <sid>adm

[roland_hennessy]

HI Edy,

In the SL Reporting Setup, what are your System Availability settings? Please make sure these are correct? See SAP note 944496 - CCMS Ping and SL Reporting Kind regards, Roland