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oracle doesnt start after kernel/EHP upgrade

Former Member
0 Kudos

Hi

i am facing a problem. i had one server on EHP6 with  oracle and using solution manager i made mopz then i used sum to upgrade this server to ehp7 oracle version is 11.

after upgrade everything works fine until i restart services. if i restart service all services show started but in MMC it doesnt show database icon and application server doesnt start.

i tried R3trans -d and it gave error 0012

then i check logs it shows ora 1034 and 0ra 27101 error

if i logon to sqlplus it starts databse but still it doesnt start application server

can someone please help me with this issue?

Accepted Solutions (0)

Answers (5)

Answers (5)

Brindavan_M
Contributor
0 Kudos

Hello ,

while checking the log its seem some shared memory is not clean properly. shut-down the database force and clean the shared memory memory and also check the listener is running or not. if everything fine from database level and listener than check the port number  if set correctly .

Thanks

BM

Former Member
0 Kudos

Hi Kiran,

Is the oracle service OracleServiceBPD running? this error is showed in windows when the service is down

If the service is running try to startup the database.manually.

try to connect whith: sqlplus / as sysdba

and startup database: startup

kind regards

Francisco Pavon

Former Member
0 Kudos

Dear Pavon

sorry for late reply

OracleServiceBPD is running


oracle starts from :


sqlplus / as sysdba

and startup database: startup



even after startup from sqlplus still i am not able to start application server

Former Member
0 Kudos

Hi Kiran,

Are you still facing the same old Ora errors in trans.log even after successfully starting oracle?
If not, check the dispatcher trace and work process trace for any application level issues.

SAP does not start - Application Server Infrastructure - SCN Wiki

Regards,
Shanthosh

Former Member
0 Kudos

Hi Kiran, with the user BPDadm execute the command

tnsping BPD

and post the values of the environment variables TNS_ADMIN and ORACLE_SID

kind regards

Francisco Pavon.

PS: in the log of the r3trans i saw errors about the ssf. Are you using the ssf authentication schema?

former_member182657
Active Contributor
0 Kudos

Hi,

Have you referred SAP Note & KBA which i shared with you in my previous response ? Additionally you can refer SAP Note  1241114 - Error: "ORA-01034: ORACLE not available ORA-2701: shared memory realm does not exist"

Hope this will help you.

Regards,

JamesZ
Advisor
Advisor
0 Kudos

Hi Kiran,

please attach trans.log file after executing "R3trans -d"

Best regards,

James

Former Member
0 Kudos

files are big how can i attach here?

Former Member
0 Kudos

4 ETW000 r3trans version 6.25 (release 742 - 11.02.15 - 14:06:42).

4 ETW000 unicode enabled version

4 ETW000 ===============================================

4 ETW000

4 ETW000 date&time   : 24.09.2015 - 12:48:26

4 ETW000 control file: <no ctrlfile>

4 ETW000 R3trans was called as follows: r3trans -d

4 ETW000  trace at level 2 opened for a given file pointer

4 ETW000  [     dev trc,00000]  Thu Sep 24 12:48:26 2015                                               21942  0.021942

4 ETW000  [     dev trc,00000]  db_con_init called                                                        56  0.021998

4 ETW000  [     dev trc,00000]  set_use_ext_con_info(): ssfs will be used to get connect information

4 ETW000                                                                                                  63  0.022061

4 ETW000  [     dev trc,00000]  determine_block_commit: no con_hdl found as blocked for con_name = R/3

4 ETW000                                                                                                  85  0.022146

4 ETW000  [     dev trc,00000]  create_con (con_name=R/3)                                                 11  0.022157

4 ETW000  [     dev trc,00000]  Loading DB library 'dboraslib.dll' ...                                    36  0.022193

4 ETW000  [     dev trc,00000]  DlLoadLib success: LoadLibrary("dboraslib.dll"), hdl 0, count 1, addr 000007FEE90C0000

4 ETW000                                                                                              219954  0.242147

4 ETW000  [     dev trc,00000]      using "E:\usr\sap\BPD\DVEBMGS00\exe\dboraslib.dll"                    15  0.242162

4 ETW000  [     dev trc,00000]  Library 'dboraslib.dll' loaded                                            16  0.242178

4 ETW000  [     dev trc,00000]  function DbSlExpFuns loaded from library dboraslib.dll                    15  0.242193

4 ETW000  [     dev trc,00000]  Version of 'dboraslib.dll' is "742.06", patchlevel (0.101)             32758  0.274951

4 ETW000  [     dev trc,00000]  function dsql_db_init loaded from library dboraslib.dll                  885  0.275836

4 ETW000  [     dev trc,00000]  function dbdd_exp_funs loaded from library dboraslib.dll                 866  0.276702

4 ETW000  [     dev trc,00000]  -->DbSlControl(con=-1,cmd=47=DBSL_CMD_IMP_FUNS_SET) -> changed=30, tagset=1

4 ETW000                                                                                                 425  0.277127

4 ETW000  [     dev trc,00000]  -->DbSlControl(con=-1,cmd=39=DBSL_CMD_SET_SINGLETASK)                     16  0.277143

4 ETW000  [     dev trc,00000]  -->DbSlControl(con=-1,cmd=10=DBSL_CMD_DBCA_PTR_GET)                       14  0.277157

4 ETW000  [     dev trc,00000]  New connection 0 created                                                  11  0.277168

4 ETW000  [     dev trc,00000]  0: name = R/3, con_id = -000000001, state = DISCONNECTED, tx = NO , bc = NO , oc = 000, hc = NO , perm = YES, reco = NO , info = NO , timeout = 000, con_max = 255, con_opt = 255, occ = NO , prog = 

4 ETW000                                                                                                 311  0.277479

4 ETW000  [     dev trc,00000]  -->DbSlControl(con=-1,cmd=10=DBSL_CMD_DBCA_PTR_GET)                       24  0.277503

4 ETW000  [     dev trc,00000]  db_con_connect (con_name=R/3)                                             13  0.277516

4 ETW000  [     dev trc,00000]  determine_block_commit: no con_hdl found as blocked for con_name = R/3

4 ETW000                                                                                                  15  0.277531

4 ETW000  [     dev trc,00000]  find_con_by_name found the following connection:                          11  0.277542

4 ETW000  [     dev trc,00000]  0: name = R/3, con_id = 000000000, state = DISCONNECTED, tx = NO , bc = NO , oc = 000, hc = NO , perm = YES, reco = NO , info = NO , timeout = 000, con_max = 255, con_opt = 255, occ = NO , prog = 

4 ETW000                                                                                                  22  0.277564

4 ETW000  [     dev trc,00000]  read_con_info_ssfs(): reading connect info for connection R/3             57  0.277621

4 ETW000  [     dev trc,00000]  -->DbSlControl(con=-1,cmd=74=DBSL_CMD_CON_INFO_EXT_SUPPORT) -> rc=0=DBSL_ERR_OK, con_vers=0

4 ETW000                                                                                                 811  0.278432

4 ETW000  [     dev trc,00000]  read_con_info_ssfs(): DBSL supports extended connect protocol             25  0.278457

4 ETW000                         ==> connect info for default DB will be read from ssfs

4 ETW000  [     dev trc,00000]  read_con_info_ssfs(): profile parameter auth/shadow_upgrade is not set ==> connect info for shadow upgrade will not be read with an extra upgrade key set

4 ETW000                                                                                                  28  0.278485

4 ETW000  [     dev trc,00000]  read_con_info_ssfs(): register callback ssfs_dbi_trace and max level 2

4 ETW000                                                                                                  15  0.278500

4 ETW000  [     dev trc,00000]  Thu Sep 24 12:48:27 2015                                               26672  0.305172

4 ETW000  [     dev trc,00000]  RSecSSFs: Entering function "RSecSSFsGetRecord" [D:/depot/bas/742_REL/src/krn/rsec/rsecssfs.c 1437]

4 ETW000                                                                                                  18  0.305190

4 ETW000  [     dev trc,00000]  RSecSSFs: Data file "\\Pharma-BP\sapmnt\BPD\SYS\global\security\rsecssfs\data\SSFS_BPD.DAT" opened for read [D:/depot/bas/742_REL/src/krn/rsec/rsecssfs.c 4919]

4 ETW000                                                                                              250345  0.555535

4 ETW000  [     dev trc,00000]  RSecSSFs: Exiting function "RSecSSFsGetRecord" with return code 0 (message: <No message available>) [D:/depot/bas/742_REL/src/krn/rsec/rsecssfs.c 1526]

4 ETW000                                                                                                2366  0.557901

4 ETW000  [     dev trc,00000]  read_ssfs_record(): DB_CONNECT/DEFAULT_DB_USER read successfully from ssfs

4 ETW000                                                                                                  21  0.557922

4 ETW000  [     dev trc,00000]  read_con_info_ssfs(): deregister callback ssfs_dbi_trace                  12  0.557934

4 ETW000  [     dev trc,00000]  read_con_info_ssfs(): register callback ssfs_dbi_trace and max level 2

4 ETW000                                                                                                  14  0.557948

4 ETW000  [     dev trc,00000]  RSecSSFs: Entering function "RSecSSFsGetRecord" [D:/depot/bas/742_REL/src/krn/rsec/rsecssfs.c 1437]

4 ETW000                                                                                                  21  0.557969

4 ETW000  [     dev trc,00000]  RSecSSFs: Data file "\\Pharma-BP\sapmnt\BPD\SYS\global\security\rsecssfs\data\SSFS_BPD.DAT" opened for read [D:/depot/bas/742_REL/src/krn/rsec/rsecssfs.c 4919]

4 ETW000                                                                                                 436  0.558405

4 ETW000  [     dev trc,00000]  RSecSSFs: Exiting function "RSecSSFsGetRecord" with return code 0 (message: <No message available>) [D:/depot/bas/742_REL/src/krn/rsec/rsecssfs.c 1526]

4 ETW000                                                                                                 789  0.559194

4 ETW000  [     dev trc,00000]  read_ssfs_record(): DB_CONNECT/DEFAULT_DB_PASSWORD read successfully from ssfs

4 ETW000                                                                                                  28  0.559222

4 ETW000  [     dev trc,00000]  read_con_info_ssfs(): deregister callback ssfs_dbi_trace                  12  0.559234

4 ETW000  [     dev trc,00000]  read_con_info_ssfs(): register callback ssfs_dbi_trace and max level 2

4 ETW000                                                                                                  14  0.559248

4 ETW000  [     dev trc,00000]  RSecSSFs: Entering function "RSecSSFsGetRecord" [D:/depot/bas/742_REL/src/krn/rsec/rsecssfs.c 1437]

4 ETW000                                                                                                  61  0.559309

4 ETW000  [     dev trc,00000]  RSecSSFs: Data file "\\Pharma-BP\sapmnt\BPD\SYS\global\security\rsecssfs\data\SSFS_BPD.DAT" opened for read [D:/depot/bas/742_REL/src/krn/rsec/rsecssfs.c 4919]

4 ETW000                                                                                                 400  0.559709

4 ETW000  [     dev trc,00000]  RSecSSFs: SSFS-4215: Data file "\\Pharma-BP\sapmnt\BPD\SYS\global\security\rsecssfs\data\SSFS_BPD.DAT" exists, but does not contain the requested entry [D:/depot/bas/742_REL/src/krn/rsec/rsecssfs.c 4949]

4 ETW000                                                                                                 675  0.560384

4 ETW000  [     dev trc,00000]  RSecSSFs: SSFS-4218: Record with key "DB_CONNECT/DEFAULT_DB_CON_ENV" not found in secure storage [D:/depot/bas/742_REL/src/krn/rsec/rsecssfs.c 4959]

4 ETW000                                                                                                  32  0.560416

4 ETW000  [     dev trc,00000]  RSecSSFs: Exiting function "RSecSSFsGetRecord" with return code 1 (message: SSFS-4218: Record with key "DB_CONNECT/DEFAULT_DB_CON_ENV" not found in secure storage <-- SSFS-4215: Data file "\\Pharma-BP\sapmnt\BPD\SYS\global\security\rsecssfs\data\SSFS_BPD.DAT" exists, but does not contain the requested entry) [D:/depot/bas/742_REL/src/krn/rsec/rsecssfs.c 1526]

4 ETW000                                                                                                 211  0.560627

4 ETW000  [     dev trc,00000]  read_ssfs_record(): not found is accepted, RSecSSFsGetRecord(DB_CONNECT/DEFAULT_DB_CON_ENV)=1 : SSFS-4218: Record with key "DB_CONNECT/DEFAULT_DB_CON_ENV" not found in secure storage <-- SSFS-4215: Data file "\\Pharma-BP\sapmnt\BPD\SYS\global\security\rsecssfs\data\SSFS_BPD.DAT" exists, but does not contain the requested entry

4 ETW000                                                                                                  31  0.560658

4 ETW000  [     dev trc,00000]  read_con_info_ssfs(): deregister callback ssfs_dbi_trace                  12  0.560670

4 ETW000  [     dev trc,00000]  -->DbSlConnect(vers=0, type=0, env='[default env]', usr='SAPSR3', kernel dbsl='742')

4 ETW000                                                                                                1378  0.562048

4 ETW000  [     dev trc,00000]  Substitution of aliases T_mn (m,n=0...9) in SQL hints enabled.            61  0.562109

4 ETW000  [     dev trc,00000]  DIR_CLIENT_ORAHOME is not set as profile nor env. parameter.             521  0.562630

4 ETW000  [     dev trc,00000]  Register application info.                                             23137  0.585767

4 ETW000  [     dev trc,00000]  Thu Sep 24 12:48:29 2015                                             2477160  3.062927

4 ETW000  [     dev trc,00000]  Oracle client version: 11.2.0.3.0, (dbsl 742 280115, UNICODE[2])          20  3.062947

4 ETW000  [     dev trc,00000]  Detailed Oracle client (patch) info not available.                        14  3.062961

4 ETW000  [     dev trc,00000]    Default connection: tnsname ='BPD'                                     135  3.063096

4 ETW000  [     dev trc,00000]  -->oci_initialize(con=0, char='UTF16', nchr='AL16UTF16', nls=0),uc_ln=2

4 ETW000                                                                                                  29  3.063125

4 ETW000  [     dev trc,00000]  Thu Sep 24 12:48:31 2015                                             1268210  4.331335

4 ETW000  [     dev trc,00000]  OCIEnvCreate(mode=16384=OCI_UTF16) -> rc=0, env=0AA237A0 (for default NLS hdl)

4 ETW000                                                                                                  27  4.331362

4 ETW000  [     dev trc,00000]   # CharacterSet                   NCharSet   envhp            errhp            er2hp            bathp          

4 ETW000                                                                                                 108  4.331470

4 ETW000  [     dev trc,00000]   0 UTF16                          AL16UTF16  0AA237A0         0AA2F4B8         0AA30538         0AA315B8       

4 ETW000                                                                                                  31  4.331501

4 ETW000  [     dev trc,00000]  NLS env. settings: lang=41004D00450052004900430041004E00               65048  4.396549

4 ETW000  [     dev trc,00000]                     terr=41004D0045005200490043004100                      22  4.396571

4 ETW000  [     dev trc,00000]                     char=55005400460031003600                              15  4.396586

4 ETW000  [     dev trc,00000]  Client NLS setting (by OCINlsGetInfo(con=0)): 'AMERICAN_AMERICA.UTF16'

4 ETW000                                                                                                  18  4.396604

4 ETW000  [     dev trc,00000]  charset='UTF16', nchrset='AL16UTF16', UNI_ASC=FALSE                       14  4.396618

4 ETW000  [     dev trc,00000]  Connecting as SAPSR3/<pwd>@BPD on connection 0 (nls 0) ... (dbsl 742 280115, UNICODE[2])

4 ETW000                                                                                               32480  4.429098

4 ETW000  [     dev trc,00000]  OCIHandleAlloc(con=0): Service svc=0AA333D0 created, rc=0              38960  4.468058

4 ETW000  [     dev trc,00000]  OCIHandleAlloc(con=0,svc=0AA333D0): New server hdl. srv=0AA33570 created, rc=0

4 ETW000                                                                                               10139  4.478197

4 ETW000  [     dev trc,00000]  Thu Sep 24 12:48:33 2015                                             2463823  6.942020

4 ETW000  [     dev trc,00000]  OCIServerAttach(con=0, svc=0AA333D0): New server hdl. srv=0AA33570 attached to 'BPD'

4 ETW000                                                                                                  25  6.942045

4 ETW000  [     dev trc,00000]  OCIAttrSet(con=0, 'BPD'): Assign srv=0AA33570 to service svc=0AA333D0

4 ETW000                                                                                                  20  6.942065

4 ETW000  [     dev trc,00000]  OCIHandleAlloc(con=0): New session handle usr=0AA42470, rc=0)          98476  7.040541

4 ETW000  [     dev trc,00000]  OCIAttrSet(con=0): Assign user 'SAPSR3' to session hdl. usr=0AA42470

4 ETW000                                                                                                  28  7.040569

4 ETW000  [     dev trc,00000]  OCIAttrSet(con=0): Assign password to session hdl. usr=0AA42470           27  7.040596

4 ETW000  [     dev trc,00000]  Thu Sep 24 12:48:34 2015                                              578718  7.619314

4 ETW000  [     dev trc,00000]  check: OCISessionBegin(OCI_DEFAULT) failed with -1=OCI_ERROR              20  7.619334

4 ETW000  [     dev trc,00000]     OCISessionBegin(OCI_DEFAULT) failed with SQL error 1034:               90  7.619424

4 ETW000  [     dev trc,00000]     ORA-01034: ORACLE not available                                        21  7.619445

4 ETW000                        ORA-27101: shared memory realm does not exist                                                

4 ETW000  [     dev trc,00000]  OCISessionBegin(con=0, svc=0AA333D0, srv=0AA33570='BPD'): start session usr=0AA42470='SAPSR3', rc=1034

4 ETW000                                                                                                  25  7.619470

4 ETW000  [     dev trc,00000]  OCIHandleFree(con=0, svc=0AA333D0): Free session hdl usr=0AA42470         15  7.619485

4 ETW000  [     dev trc,00000]  server_detach(con=0, svc=0AA333D0; srv=0AA33570, stale=2)              29940  7.649425

4 ETW000  [     dev trc,00000]  OCIServerDetach(stale2 con=0, svc=0AA333D0, srv=0AA33570='BPD') successfully detached

4 ETW000                                                                                              465452  8.114877

4 ETW000  [     dev trc,00000]  OCIHandleFree(con=0, svc=0AA333D0): Server handle srv=0AA33570 freed

4 ETW000                                                                                                  87  8.114964

4 ETW000  [     dev trc,00000]  OCIHandleFree(con=0): Service svc=0AA333D0 freed (i=0).                   19  8.114983

4 ETW000  [     dev trc,00000]  rc=1034 -> Trying to reattach to server 'BPD'                             29  8.115012

4 ETW000  [     dev trc,00000]  OCIHandleAlloc(con=0): Service svc=0AA333D0 created, rc=0                 24  8.115036

4 ETW000  [     dev trc,00000]  OCIHandleAlloc(con=0,svc=0AA333D0): New server hdl. srv=0AA33570 created, rc=0

4 ETW000                                                                                                  31  8.115067

4 ETW000  [     dev trc,00000]  OCIServerAttach(con=0, svc=0AA333D0): New server hdl. srv=0AA33570 attached to 'BPD'

4 ETW000                                                                                               11621  8.126688

4 ETW000  [     dev trc,00000]  OCIAttrSet(con=0, 'BPD'): Assign srv=0AA33570 to service svc=0AA333D0

4 ETW000                                                                                                  22  8.126710

4 ETW000  [     dev trc,00000]  OCIHandleAlloc(con=0): New session handle usr=0AA3D038, rc=0)             33  8.126743

4 ETW000  [     dev trc,00000]  OCIAttrSet(con=0): Assign user 'SAPSR3' to session hdl. usr=0AA3D038

4 ETW000                                                                                                  21  8.126764

4 ETW000  [     dev trc,00000]  OCIAttrSet(con=0): Assign password to session hdl. usr=0AA3D038           23  8.126787

4 ETW000  [     dev trc,00000]  check: OCISessionBegin(OCI_DEFAULT) failed with -1=OCI_ERROR            3185  8.129972

4 ETW000  [     dev trc,00000]     OCISessionBegin(OCI_DEFAULT) failed with SQL error 1034:               79  8.130051

4 ETW000  [     dev trc,00000]     ORA-01034: ORACLE not available                                        21  8.130072

4 ETW000                        ORA-27101: shared memory realm does not exist                                                

4 ETW000  [     dev trc,00000]  OCISessionBegin(con=0, svc=0AA333D0, srv=0AA33570='BPD'): start session usr=0AA3D038='SAPSR3', rc=1034

4 ETW000                                                                                                  25  8.130097

4 ETW000  [     dev trc,00000]  OCIHandleFree(con=0, svc=0AA333D0): Free session hdl usr=0AA3D038         15  8.130112

4 ETW000  [     dev trc,00000]  server_detach(con=0, svc=0AA333D0; srv=0AA33570, stale=2)                 21  8.130133

4 ETW000  [     dev trc,00000]  OCIServerDetach(stale2 con=0, svc=0AA333D0, srv=0AA33570='BPD') successfully detached

4 ETW000                                                                                                1375  8.131508

4 ETW000  [     dev trc,00000]  OCIHandleFree(con=0, svc=0AA333D0): Server handle srv=0AA33570 freed

4 ETW000                                                                                                  22  8.131530

4 ETW000  [     dev trc,00000]  OCIHandleFree(con=0): Service svc=0AA333D0 freed (i=1).                   16  8.131546

4 ETW000  [dbsloci.c   ,00000]  *** ERROR => CONNECT failed with SQL error '1034'                      16919  8.148465

4 ETW000  [     dev trc,00000]  Thu Sep 24 12:48:35 2015                                              163566  8.312031

4 ETW000  [     dev trc,00000]  -->oci_get_errmsg (con=0, rc=1034)                                        15  8.312046

4 ETW000  [     dev trc,00000]     OCIErrorGet() -> SQL error code: 1034                                  68  8.312114

4 ETW000  [     dev trc,00000]  ORA-01034: ORACLE not availabl                                            14  8.312128

4 ETW000  [     dev trc,00000]  ORA-27101: shared memory realm does not exist                                                                                  

4 ETW000                                                                                                  25  8.312153

4 ETW000  [     dev trc,00000]  ocica() -> SQL error code 1034,1034                                       24  8.312177

4 ETW000  [     dev trc,00000]     DbSlConnect(con=0) -> orc=1034, rc=99=DBSL_ERR_DB                      17  8.312194

4 ETW000  [    dblink  ,00000]  ***LOG BY2=>sql error 1034   performing CON                             6938  8.319132

4 ETW000  [    dblink  ,00000]  ***LOG BY0=>ORA-01034: ORACLE not available                               22  8.319154

4 ETW000                        ORA-27101: shared memory realm does not exist

4 ETW000  [     dev trc,00000]  -->DbSlControl(con=-1,cmd=41=DBSL_CMD_RELINFO_GET)                    112775  8.431929

4 ETW000  [     dev trc,00000]  -->DbSlControl(con=-1,cmd=14=DBSL_CMD_VERSION_GET)                        47  8.431976

4 ETW000  [     dev trc,00000]  -->DbSlControl(con=-1,cmd=50=DBSL_CMD_GET_PATCH_INFO)                     18  8.431994

4 ETW000  [     dev trc,00000]  -->DbSlControl(con=-1,cmd=13=DBSL_CMD_VENDOR_NAME_GET)                    25  8.432019

4 ETW000  [     dev trc,00000]  -->DbSlControl(con=-1,cmd=52=DBSL_CMD_GET_DBLIB_VERSION)                  14  8.432033

4 ETW000  [     dev trc,00000]                 -> 'OCI_11201_SHARE, 11.2.0.3.0'                           15  8.432048

2EETW169 no connect possible: "DBMS = ORACLE                           --- dbs_ora_tnsname = 'BPD'"

JamesZ
Advisor
Advisor
0 Kudos

trans.log should not be big normally. In that case, can you have a look at the log file and show us with the error?

JamesZ
Advisor
Advisor
0 Kudos

sapsr3/<password>@BPD failed to connect database.

Please try manually log on the database:

sqlplus /nolog

conn sapsr3/<password>@BPD

I believe it will shows the same problem. Then please go to listener.ora file to check if the oracle home maintained in the listener.ora file is the right oracle home.

If everything is ok, please provide me with the result of "lsnrctl status" command result.

Former Member
0 Kudos

oracle home is properly defined in listener.ora file

C:\Users\bpdadm>lsnrctl status

LSNRCTL for 64-bit Windows: Version 11.2.0.3.0 - Production on 24-SEP-2015 13:06

:49

Copyright (c) 1991, 2011, Oracle.  All rights reserved.

Connecting to (ADDRESS=(PROTOCOL=IPC)(KEY=BPD.WORLD))

STATUS of the LISTENER

------------------------

Alias                     LISTENER

Version                   TNSLSNR for 64-bit Windows: Version 11.2.0.3.0 - Produ

ction

Start Date                24-SEP-2015 12:39:14

Uptime                    0 days 0 hr. 27 min. 40 sec

Trace Level               off

Security                  ON: Local OS Authentication

SNMP                      OFF

Listener Parameter File   E:\oracle\BPD\11203\network\admin\listener.ora

Listener Log File         E:\oracle\BPD\saptrace\diag\tnslsnr\Pharma-BP\listener

\alert\log.xml

Listening Endpoints Summary...

  (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=\\.\pipe\BPD.WORLDipc)))

  (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=\\.\pipe\BPDipc)))

  (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=Pharma-BP.mysap.com)(PORT=1521)))

Services Summary...

Service "BPD" has 1 instance(s).

  Instance "BPD", status UNKNOWN, has 1 handler(s) for this service...

The command completed successfully

Former Member
0 Kudos

SQL> conn sapsr3/*****@BPD

ERROR:

ORA-01034: ORACLE not available

ORA-27101: shared memory realm does not exist

Process ID: 0

Session ID: 0 Serial number: 0

JamesZ
Advisor
Advisor
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please let me know the environment variable of TNS_ADMIN value.

Also please try below:

sqlplus /nolog

conn sapsr3/<password>@<databasehost>:1521/BPD

I would like to see if ezconnect to database without involve tnsnames.ora is possible.

Best regards,
James

Former Member
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Dear James

Sorry for late reply. i am mentioning below the details

Environment Variable is set to:

TNS_ADMIN = \\Pharma-BP\sapmnt\BPD\SYS\profile\oracle

SQL> conn sapsr3/******@Pharma-BP:1521/BPD

ERROR:

ORA-01034: ORACLE not available

ORA-27101: shared memory realm does not exist

Process ID: 0

Session ID: 0 Serial number: 0

kindly guide me plz

JamesZ
Advisor
Advisor
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If so, there is problem on listener.

Please attach "E:\oracle\BPD\11203\network\admin\listener.ora" to this discussion

Former Member
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listener.ora

################

# Filename......: listener.ora

# Created.......: created by SAP AG, R/3 Rel. >= 6.10

# Name..........:

# Date..........:

# @(#) $Id: //inst/inst_scripts/lmti_007_REL/tpls/ora/LISTENER.ORA#1 $

################

ADMIN_RESTRICTIONS_LISTENER = on

LISTENER =

  (ADDRESS_LIST =

        (ADDRESS =

          (PROTOCOL = IPC)

          (KEY = BPD.WORLD)

        )

        (ADDRESS=

          (PROTOCOL = IPC)

          (KEY = BPD)

        )

        (ADDRESS =

          (COMMUNITY = SAP.WORLD)

          (PROTOCOL = TCP)

          (HOST = Pharma-BP)

          (PORT = 1521)

        )

  )

STARTUP_WAIT_TIME_LISTENER = 0

CONNECT_TIMEOUT_LISTENER = 10

TRACE_LEVEL_LISTENER = OFF

SID_LIST_LISTENER =

  (SID_LIST =

    (SID_DESC =

      (SID_NAME = BPD)

      (ORACLE_HOME = E:\oracle\BPD\11203)

    )

  )

ADR_BASE_LISTENER = E:\oracle\BPD\saptrace

JamesZ
Advisor
Advisor
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Oracle home looks correctly registered in the listener. Please double verify this listener.ora file with other system to check if there is problem in this file.

please try to restart oracle windows service and restart listener.

Former Member
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restarted oracle windows services and listener. all services starts correctly. but database doesnt start

is there any chance that i have to update database kernel?

or anyway to regenerate listener ?

JamesZ
Advisor
Advisor
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Database not start? What is the error?

You can use "net configuration assistant" to regenerate the listener

former_member182657
Active Contributor
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Hi,

Could you share trans.log & alert_<SID>.log file from the system ?


then i check logs it shows ora 1034 and 0ra 27101 error

Hope you searched initially for the above ORA codes at your end.You can refer SAP Note  491174 - Composite SAP note for ORA-01034

& SAP KBA  1734716 - ORA-01034: Oracle not available for the resolution.

Regards,

Former Member
0 Kudos

hi

log files are too big how i can attach it here?