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Technical Monitoring Grey Metrics

Hi Guys

After setting up Technical Monitoring in a Customer Landscape, SolMan is displaying grey metrics for host and Central Instance

Solution Manager is SPS13, I have updated Note to latest version, applied latest Diagnostic Agents from SWPM 1 SP8, all configurations are in green status, restarted agents, but still getting the same error

When i Check in metric i get message Configuration XML likely did not reach the agent . Agent XML:

Performed steps as detailed in note 1854525 - "Configuration XML <nbr> likely did not reach the agent" - Solution Manager 7.10

Any idea whats could be causing this?


Hi Martin,

There can be a number of reasons for grey metrics and the error that you outlined.

Can you please check Notes 2142276 & 2099123 and follow the recommendations.

Afterwards. please reconfigure the monitoring from Step 6 of Tech Mon.

Kind Regards


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