Technical Monitoring Grey Metrics
After setting up Technical Monitoring in a Customer Landscape, SolMan is displaying grey metrics for host and Central Instance
Solution Manager is SPS13, I have updated Note to latest version, applied latest Diagnostic Agents from SWPM 1 SP8, all configurations are in green status, restarted agents, but still getting the same error
When i Check in metric i get message Configuration XML 7.01.02.20150922194238 likely did not reach the agent . Agent XML:
Performed steps as detailed in note 1854525 - "Configuration XML <nbr> likely did not reach the agent" - Solution Manager 7.10
Any idea whats could be causing this?
Michael Foley replied
There can be a number of reasons for grey metrics and the error that you outlined.
Can you please check Notes 2142276 & 2099123 and follow the recommendations.
Afterwards. please reconfigure the monitoring from Step 6 of Tech Mon.