SUM SP14 - new start command ??

[antonio_steinhuser]

Hello there,

Has anyone of you ever to use the new SUM SP14 ??

in the past until SP13 , the SUM was startet with the user sidadm and with with the command

./STARTUP

With SP14 that should be made with the user root and use the command

./STARTUP Confighostagent SID

Is this right?

i asked because i get this window, when i start the SUM with user root and ./STARTUP Confighostagent SID

Gruß

Toni

[former_member182967 · Accepted solution]

Hi Antonio,

Yes, use new command STARTUP Confighostagent <SID> as user root and then start common UI in browser.

Regards,

Ning Tong

[antonio_steinhuser · Accepted solution]

Hello Ning Tong,

we have installed the required patch 203 as per SAP note.

But when i start the SUM with the new command, this screen is shown and no SL-Controller is started?

Gruß

Toni

[former_member182967 · Accepted solution]

Hello Antonio,

Have you already tried to logon with http://<ip_address>/lmsl/sumabap/<SID>/doc/sluigui/

Any screen returned?

Regards,

Ning Tong

[antonio_steinhuser · Accepted solution]

Hi Ning Tong,

thanks tahts right, i thougt as per old release a SL-Controler will start, but you ar right. After the command STARTUP Confighostagent <SID> as user root  you need to logon with

logon with http://<ip_address>/lmsl/sumabap/<SID>/doc/sluigui/

That is working !

Gruß

Toni

[former_member182967 · Accepted solution]

Hi Antonio,

Nice to hear that, have a nice day.

Regards,

Ning Tong

[Former Member · Accepted solution]

Hi Ning,

I have upgrade the SAP Hotsagent , when we are using the URL

it is asking for a username and password ,

Please suggest v

Regds

Manish

[Former Member · Accepted solution]

input sidadm and password

[Former Member · Accepted solution]

Hi Vihari,

Thanks for the same , Done the same ,

Url using is http://172.29.57.112:1128/lmsl/sumabap/EMT/doc/sluigui

enterred emtadm and Password

Now it is showing the error

Operation sumabap [id=005056820FC91EE5A6CA3C2EAF8BD00D] terminated with errors : 127 (null)  in chrome

and In IE it is showing as Http 500 internal server error

Please help

Regds

Manish

[Former Member · Accepted solution]

Hi Mr Vihari,

Thanks .... Now I am able to open the SUM Page

Thanks a lot for the support

Regds

Manish

[former_member301437 · Accepted solution]

Hello Manish,

Can you tell me what did you do to solve this issue? I have the some problem. My browser shows:

Operation sumabap [id=005056820FC91EE5A6CA3C2EAF8BD00D] terminated with errors : 127 (null)  in chrome

and In IE it is showing as Http 500 internal server error

tks,

Ricardo.

[steffen_wetzler · Accepted solution]

Please tell us the solution

[Former Member]

I faced the same issue while launching the SUM URL. Solution is to make sure sapHostExec service running under local system account and not under sidadm. Restart the tool from first ,it should work!!

[former_member273408]

Hi - We have also faced the same issue with SUM1.0 patch 16 SP7 . We solved the issue after following the below steps .

Step 1 : register Host agent with SUM

cd /usr/sap/<SID>/SUM

./STARTUP confighostagent <SID>

Step 2: Restart the SAP Host Agent using the following  commands:

cd /usr/sap/<SID>/SUM

<HOSTAGENT directory>/exe/saphostexec -restart

Step 3: Open a web browser window and in the address bar, enter the following URL:

https://<hostname>:1129/lmsl/sumabap/<SID>/doc/sluigui

OR , If the SSL has not been configured, use http instead of https at the beginning of the URL and use port 1128:

http://<hostname>:1128/lmsl/sumabap/<SID>/doc/sluigui

Step 4 :In the dialog box that appears, enter the user name <sid>adm and the password.

Thanks ,

Harsh

[former_member246738]

Hi,

I had been receiving the "internal server error" in Internet explorer when trying to launch SLUIgui. I checked and found in the dev_saphostexec file in the work directory of sap hostagent the following message:

"User <sid>adm has not been granted the requested logon on this computer". I found that the user <sid>adm, which for us is a domain user was part of a group which was added to the "Deny logon locally" in windows local security policy, user assignment. After removing the <sid>adm from this group it worked fine for me. The key is that this user used to access SLuigui should be a part of "Allow logon locally" and should not be a part of "Deny logon locally". Both these conditions should be true.

Regards

Joyee

[Former Member]

Tony/Ning,

We are facing similar issue in our sandbox system where we are trying to launch SUM for SP14. We have met all pre-requisites.

SUM version --> SP14

Host agent version --> 720 patch 206 (203 min required as per SP14 guide)

Kernel --> 720

There is no error when i execute the below command. but not able to open the SL UI url:

http://<ip address of sand100>:1128/lmsl/sumabap/K00/doc/sluigui ( our app is ABAP single stack and using http)

==========================================================================

sand100:/usr/sap/K00/SUM # ./STARTUP confighostagent K00

**** The root dir to SUM is  /usr/sap/K00/SUM

**** Checking K00 parameter[K00] and parsed one: K00

**** The SUM dir is under K00  /usr/sap/$[K00:#required]/SUM

**** The saphostagent command would be /usr/sap/$[K00:#required]/SUM/sdt/exe/SLProtocol.sh

**** sapadm user and sapsys group set as owner of  /usr/sap/hostctrl/exe/operations.d  and  /usr/sap/hostctrl/exe/descriptors.d

**** root user and root group set as owner of  /usr/sap/hostctrl/exe/operations.d/sumjava.conf  and  /usr/sap/hostctrl/exe/descriptors.d/sumjava.lmsldesc

**** Restarting Sap Host Agent ****

saphostexec is already running (pid=829). Stopping...-> Start /usr/sap/hostctrl/exe/saphostexec pf=/usr/sap/hostctrl/exe/host_profile <-

start hostcontrol using profile /usr/sap/hostctrl/exe/host_profile

**** Sap Host Agent has been restarted ****

**** HOST detected as  sand100

**** Sap Host Agent configured, start the UI from the browser now ****

**** SUM Java: https://sand100:1129/lmsl/sumjava/K00/index.html ****

**** SUM Abap: https://sand100:1129/lmsl/sumabap/K00/doc/sluigui ****

**** SUM Dual stack: https://sand100:1129/lmsl/sumjava/K00/dual.html ****

**** SUM benchmark tool: https://sand100:1129/lmsl/migtool/K00/doc/sluigui ****

**** You are using Sap Host Agent version: ****

kernel release                720

kernel make variant           720_REL

patch number                  206

**** Please check the central SUM note whether this Sap Host Agent version is sufficient for SUM operation ****

========================================================================

Can you please advise what else to check here? Appreciate your quick help on this.

Regards,

Vihari

[former_member182967]

Hello Vihari,

Can you provide the error while opening the url provided?

Regards,

Ning Tong

[Former Member]

Hi ,

There was no specific error. URL was not showing anything.

Issue is resolved now. It was a firewall issue. the client machine from which we were opening URL was in another DC. Post making firewall changes, we are able to access the URL.

Regards,

Vihari

[Matt_Fraser]

Hi Antonio,

I can't help directly, as I work with Windows (where I had no issues with SUM sp14 recently). However, it might help if we get a moderator to move this to the space, where questions with SUM are specifically addressed.

Cheers,

Matt

[yakcinar]

Hello Antonio,

From the picture it is seen that your host agent version is lower then required.

Check below central SUM note for SP14.

2084104 - Central Note - Software Update Manager 1.0 SP14 [lmt_005]

-------------------------< I030847 JUN/18/15 >-------------------------
Install or Update SAP Host Agent to the minimum supported version
The SAP Host Agent is a tool for monitoring and controlling SAP instances and non-SAP instances, operating systems, and databases. As part of an SAP instance, the SAP Host Agent is automatically upgraded with the SAP kernel. However, it can also be installed and upgraded independently from an SAP instance. Make sure that at least the relevant SAP Host Agent minimum version is present in your system. Depending on your stack type, use at least the following versions:

• ABAP stack: SAP Host Agent 7.20 version 203
• Java stack: SAP Host Agent 7.20 version 190, or SAP Host Agent 7.21 version 3
• Dual-stack systems: use the higher of the two minimum versions stated above

You can upgrade hostagent using below note.

1031096 - Installing Package SAPHOSTAGENT

Regards,

Yuksel AKCINAR

[antonio_steinhuser]

Hi,

sorry , some hours ago, we did update our hostagent to a newer version. But still nothing happens when i use the "new" command?

Still the same window , only the newer version of our agent is displayed.

Gruß

Toni

[yakcinar]

Hello Antonio,

What is the result of the below command?

/usr/sap/hostctrl/exe # ./saphostctrl  -function ExecuteOperation -name versioninfo

Can you send the new error screen?

Are you using "/usr/sap/<SID>/SUM" folder for SUM?

I think you have checked the prererquisites under Update Guides 5.3 Starting the Software Update Manager  chapter. But let me remind again also.

"

● Your system has at least the minimum supported SAP Host Agent version mentioned in SAP Note 2084104

on your remote SCS instance and on all additional application server instances, if your system has any.

● On the host where you want to start the UI, at least Java 6 must be installed.

"

Regards,

Yuksel AKCINAR