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GRC WebServices - Invalid priority type

Hello forum,

I have a problem regarding the priority types in the IdM -> GRC webservices (posted here and in IdM forum as well).

This problem occurs for the webservices GRAC_LOOKUP_WS and GRAC_USER_ACCES_WS.

Using the webservice GRAC_LOOKUP_WS I cannot retrieve any data for the priorities. I tried re-adding the configuration as I read in another thread here. But that didn't helped a bit (or maybe I did it wrong?!).

Using the IdM VDS and SoapUI I get the same errors for GRAC_USER_ACCES_WS:

<soap-env:Envelope xmlns:soap-env="">



      <n0:GracIdmUsrAccsReqServicesResponse xmlns:n0="urn:sap-com:document:sap:soap:functions:mc-style">




            <MsgStatement>Invalid priority type</MsgStatement>







Here the XML from SoapUI (shortened a bit by the items, but they are correctly configured)

<soapenv:Envelope xmlns:soapenv="" xmlns:urn="urn:sap-com:document:sap:soap:functions:mc-style">












            <RequestReason>Hello world</RequestReason>





            <!--Zero or more repetitions:-->


















            <!--Zero or more repetitions:-->







            <!--Zero or more repetitions:-->


... all items






When I look in the table GRACPRIORITYT there are five priorities stored, from 1 to 5.

I cannot figure out where the problem could be. I tried various values like: High, Medium, 1, 3, 5, 001, 003, 010, ...

Any ideas on this?

Best regards

Dominik Trui


Dear Dominik,

I assume that the priority types are not maintained for the process ID you are requesting. Make sure that the priorities are maintained accordingly (SPRO > GRC > Access Control > User Provisioning > Maintain Priority Configuration).

For access requests use MSMP Process ID SAP_GRAC_ACCESS_REQUEST, etc.

Priorities are then stored in table GRACPRIORITY and are three characters long (e.g. 001). GRACPRIORITYT contains the texts to the maintained priorities.

Hope this helps.



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