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User is locked; Contact your administrator

former_member269992
Participant
0 Kudos

Hello All,

While login in to the SAP B1 9.1 system. I am getting error User is locked; Contact your administrator for all the Users.

Please help to solve this error. Its urgent system is totally stopped.


Regards,

Hitul

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi

The Manager can get locked if a user tries many times the wrong password.

That can happens with any user.

Please check the OUSR table if the locked field is set 'Y' to manager. If that is the case don't change it manually, create SAP Support message.

_____

also once Try to open with

ID     : manager

PWD: password

Answers (4)

Answers (4)

Mahammedsoeb
Discoverer
0 Kudos

Solution 1: If you have another superuser, log in with it and unlock your manager user.

 

0 Kudos

Hello Hitul,

To unlock users via the SQL Server Management is going against the SAP Policies of NOT to edit the SBO database tables directly, this may result to discontinuity in SAP offering support to you.

Best,

Paul.

0 Kudos

Hi Hitul,

Contact your administrator or the implementation partner as they have a special account. The account acts as the manager, they are superusers and they could help you out by unlocking your users.

After unlocking the users, you would be able to login.

Best,

Paul

former_member269992
Participant
0 Kudos

Hello all,

Can anyone tell me how to unlock Users by SQL Server Management Studio.

Regards,

Hitul

former_member188586
Active Contributor
0 Kudos

hi

please check bellow image and  un click on clocked then it work .....

--Ramudu

former_member269992
Participant
0 Kudos

Hi Ramudu,

We are not able to Login in to the system by any users or super users.

Thanks & regards,

Hitul