SUM error in phase PREP_INPUT/TOOLCHECKXML_INI

[former_member273277]

Hello,

I have a 'Severe error' when using the Software Update Manager in the Extraction section under phase PREP_INPUT/TOOLCHECKXML_INI.

Last error code set: Error: The command 'brconnect' from tool 'brconnect' could not be executed successfully.

This is a SAP NetWeaver upgrade from 7.02 to 7.4; using SUM 1.0 SP13 PL8.

I have a distributed heterogeneous environment.  The Central Instance is RedHat Enterprise Linux 6.2.  The Database is Oracle 11.2.0.3 on AIX 7.1.

SUM is being executed from the Central Instance host.

I look forward to hearing your thoughts on how to resolve this issue.

Regards,

John McCann

SAP Basis Administrator

[former_member273277 · Accepted solution]

We solved the issue.

#1) Configure the File System Secure Store (SSFS)

1639578 - SSFS as password store for primary database connect

#2) Configure the SAPXPG RFC Connection to use ssh

1974030 - How to configure DB13 to work with a standalone Oracle database in Unix/Linux

#3) Upgrade Oracle Client on App & DB Server from 11203 v1 to 11203 v2.

819829 - Oracle Instant Client Installation and Configuration on Unix

#4) Upgrade BR*TOOLS to the 7.40 version on app & db servers.

#5) Set the file system permissions for the brtools.

113747 - Owners and authorizations for BR*Tools

Then return to the Upgrade process and it breezed past the error.

Thanks,

John McCann

[CharlesChen]

Hello John,

Maybe you can check the authorization setting of the br* files in kernel directory.

Here is an example from a system with SID SL1.

*****************

-rwxr-xr-x 1 sl1adm sapsys  6790864 Nov 22  2014 brtools

-rwxr-xr-x 1 sl1adm sapsys 12428837 Nov 22  2014 brspace

-rwxr-xr-x 1 sl1adm sapsys  6183978 Nov 22  2014 brrestore

-rwxr-xr-x 1 sl1adm sapsys 10483567 Nov 22  2014 brrecover

-rwsrwxr-- 1 orasl1 sapsys 11975593 Nov 22  2014 brconnect

-rwsrwxr-- 1 orasl1 sapsys 10008774 Nov 22  2014 brbackup

-rwsrwxr-- 1 orasl1 sapsys  9927726 Nov 22  2014 brarchive

*****************

If the setting is incorrect, you can change the directory to the kernel folder, and run the command below with root user to adjust it.

./saproot.sh <SID>

Best regards,

Charles

[premsukh_bishnoi]

Hello,

Please try to launch brtools or brspace from PAS with <sid>adm.  Please attach the logs.

Regards, Prem