SAP Work Manager. How to control which orders are visible on the user level.

[Former Member]

Hi All.

We installed Mobile Work Order Management for SAP Systems.

Set different levels of access for different users.

I thinks about using PM Autharization Objects like I_AUART, I_AUART ...

No I test user with profile SAP_ALL.

User can works with all PM orders in the ERP System.

But when user connect from Mobile SAP Work Manager he sees only orders that have Personnel Number same as Personnel number assigned to the user HR sistem.

How to allow the user in Mobile SAP Work Manager to see all orders?

How to make user see all orders in readonly mode?

[bill_froelich · Accepted solution]

You will need to look at changing the Wo.AssignmentType in the ConfigPanel based on your requirements.  Work Manager is not designed to be a dashboard but rather intended for the user to see the work orders they are responsible for completing.  There is no single switch to make everything read only as that is the opposite of what the application is designed to do.  You can make configuration changes to disable editing / status changes on work orders if needed but I would suggest asking what the goal is in that process. 

-Bill

[Former Member · Accepted solution]

In the Insruction "SAPWM62-Configuration.pdf" it is writen that Wo.AssignmentType can take next values

- Assignment type 1: Work order header level person responsible (default, no change required)

- Assignment type 2: Work order operation level personnel number

- Assignment type 3: Work order sub-operation level personnel number

- Assignment type 4: Work center capacity requirement level personnel number

- Assignment type 5: Header level planner group*

- Assignment type 6: Work order operation/task level work center*

- Assignment type 7: Header level business partner*

- Assignment type 8: Header level work center*

For Assignment type 8 it takes "work center" from PM order

but where it takes "work center" number from logged user?

[bill_froelich · Accepted solution]

If you are using work center you need to set a parameter VAP using tcode SU3 to the work center value.

--Bill

[Former Member · Accepted solution]

I set next parameters in Agentry SAP Framework Configuration:

- Navigate to Mobile Application Configuration, then go to Client Globals and look for the

global name WO.AssignmentType. Enter a value between 1 and 8, as defined above.

Set to 8.

- Navigate to Mobile Data Object Configuration, then go to DO - Standard Data Object.

Select SWM62_WORKORDER_GENERIC and select Data Filter. Select Get Method Get and set

the filter WO_ASSIGNMENT_TYPE to a value between 1 and 8, as defined above.

Set to 8.

And set VAP parameter in SU3.

I restarted SMP and Work Manager.

When I reconnect to SMP in the Work Manager I get next Error:

---

  Logging user into server

  Work Center is not defined  in the user profile for user DBOLSHAKOV

Sending clietn info

This client is not logged into the server (2)

---

[bill_froelich · Accepted solution]

Did you set the user parameter VAP to the work center?

--Bill

[Former Member · Accepted solution]

Yes.

I set VAP parameter in SU3 transaction.

It is visible in the Screen above.

[chandra_ayyagari · Accepted solution]

What version of SAP Work Manager are you using

6.2.0 or 6.2.1

thanks,

Chandra

[Former Member · Accepted solution]

Looks like 6.2.1.0

Where exactly I can see the version number?

[Former Member · Accepted solution]

Looking at the WM Jar file it shows 6.2.1

[chandra_ayyagari · Accepted solution]

This is a known issue with WM 6.2.1 please revert to Work Manager 6.2.0

Alternatively you have to fix the Agentry rule that defaults the Work Center value from User Profile Object to resolve this issue.

thanks

Chandra

[Former Member]

Konstantin,

There is already a SAP note for this error. please follow SAP Notes 2099219.

you have to do following changes to get it work.

•    Login into the SAP Mobile Application Configuration Panel Parameters using the transaction code "/n/syclo/configpanel".
  
  

• Click on the "Mobile Application Configuration" link and selct the application "SAP_WORK_MANAGER_62" and select the "Client Globals" tab. Click on the "Change" button and add the following parameters by clicking on the "Add" button for every new parameters.

Client Global group - USER_PARAMETER

client Global name - WorkCenter

Client Global Value - USER_PARAM.VAP

Active Flag - Yes

No Run time changes - Yes

After setting this changes restart Agentry instance via SMP server.

Thanks

Ajitesh