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Adding Content to Email Body

former_member187270
Participant
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Hi Experts,

I have added standard Email components on Ticket Screen. Now i want to fill the Email Body on click of custom button. Could any body help me out. How to achieve this requirement. Below is the image for reference.


Thanks,

Quddus.

Accepted Solutions (0)

Answers (1)

Answers (1)

HorstSchaude
Product and Topic Expert
Product and Topic Expert
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former_member187270
Participant
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Hi Horst,

Please look at the below image. So that you can get clear idea what i am trying to achieve.

Waiting for your valuable suggestion..

Thanks,

Quddus.

HorstSchaude
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello Quddus,

The composing and sending for the standard e-mail inside the ticket is - as it says - inside.

So you can't enter / add any content here with ABSL coding.

Sorry,

     Horst

former_member187270
Participant
0 Kudos

Hi Horst,

Thanks for help..

Regards,

Quddus.

abhishek_raj07
Participant
0 Kudos

Hi Quddus,

Can u tell me that how u have made the custom email component in details because i need to add a email component in overview tab?

thanks,

Abhishek

former_member187270
Participant
0 Kudos

Hi Abhishek,

I have created custom fields and created button for sending email. The script behind button is as followed from the below link.

Regards,

Quddus.