error 06849 "Customer & does not exist (please change entry in plant &)" in tcodes ME59/ME59N despite customer maintained

[andreagiugio]

Hi all,

I am stuck in the creation of a PO from a PR in order to make a stock transfer between two plants.

I have created a PR with document type NB: in our system there is not any particular checks during creation.

Then I have approved the PR releasing strategies steps.

After that I have used tcodes ME59 or ME59N in order to automatically create PO from PR.

So I have put in input the PR and executed: as result PO is not created due to error message

06849 that is "Customer & does not exist (please change entry in plant &)"

However I have check that customer exists for the company code of the plant specified in the PR.

Could anybody help me?

Thanks in advance

[former_member183424]

Read the OSS note 169586 - Sales area determination in stock transfer order  ,it explains the causes and resolution for this error message.

[JL23]

Much more important than the company code data of a customer master is the sales area data when you create a STO. The company code is needed when you create an invoice after you have done the delivery, but to do the delivery you need a customer master with sales area data. Corresponding to the sales are which was used in your TO customizing.