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E-mail Access Request

Hello,

Ower situation is the following in access request:

We create a request and this is approved by the responses, they receive a notification in your in box, and they can approve, or reject.

However, our doubt is besides receiving the notification in the in box, the user shouldn't also receive an e-mail? And the own user that make a request shouldn't receive an email?

The users have the e-mail in SU01.

The process work fine, except of this.

We saw the document scn.sap.com/docs/DOC-1595 and the thing that could be wrong is related with perform automatic workflow customizing

Could be because of this?

Regards,

Inês

replied

Hello,

The mail to approver goes as per notification setting set at stage in MSMP.

and those approver at that stage should have email id maintained in SU01 of GRC system and WF-BATCH user should also have email id maintained.

Regards,

Prasant

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