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Deletion of service tickets


can anybody tell me if it is possible to delete tickets.

I could not find any possibility.

I know that it is possible to delete activities using actions.

However I could not find this functionality for tickets.

BR, Roman

Former Member

Hello Roman ,

It is not possible to perform action 'delete' on ticket .But you can 'Set as Irrelevant' to remove it from All queues.

Best Regards,


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