Regarding for Segregation of breakdown category...
Am facing the problem, when we are creating the breakdown order that time we could not able to mention whether it is mechanical or electrical b/d,
so please guide me how to do, or any configuration is to be needed....
In addition to the above, you can also Planner Groups. You can define Mechanical and Electrical planner groups and when you create the notification, you can mention the corresponding planner group.